Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Smart SME Solutions Limited collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Smart SME Solutions Limited with most of the data we collect. We collect data and process data when you:

Register online or request any of our consultancy services.
Voluntarily complete a customer survey or provide feedback via email.
Use or view our website via your browser’s cookies.
Complete our email subscription form

How will we use your data?

Smart SME Solutions Limited collects your data so that we can:

Process your request for services.
Email you with special offers on other products and services we think you might like.
Email an invoice following completion of services

When Smart SME Solutions Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Smart SME Solutions Limited securely stores your data at on our website and on our secure email account.

Smart SME Solutions Limited will keep your data for as long as it takes to complete your order but no more than 6 years from the date we receive your date or earlier where you specifically request that we delete this data. Once this time period has expired, we will delete your data by removing and permanently deleting your data from our email servers.

Marketing

Smart SME Solutions Limited would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Smart SME Solutions Limited from contacting you for marketing purposes or giving your data to other members of the Smart SME Solutions Limited Group.

What are your data protection rights?

Smart SME Solutions Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Smart SME Solutions Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Smart SME Solutions Limited correct any information you believe is inaccurate.

You also have the right to request Smart SME Solutions Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Smart SME Solutions Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Smart SME Solutions Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Smart SME Solutions Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Smart SME Solutions Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@smartsme.ie

Or write to us: Smart SME Solutions Limited, 71 Baggot Street Lower,

Dublin, D02 P593,Ireland

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

How do we use cookies?

Smart SME Solutions Limited uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Smart SME Solutions Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Smart SME Solutions Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Smart SME Solutions Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser (allaboutcookies.org). However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Smart SME Solutions Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Smart SME Solutions Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 April 2022.

How to contact us

If you have any questions about Smart SME Solutions Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@smartsme.ie

Or write to us: Smart SME Solutions Limited,71 Baggot Street Lower,

Dublin, D02 P593, Ireland

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Smart SME Solutions Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: https://www.dataprotection.ie/

Webform: https://forms.dataprotection.ie/contact

Address: Data Protection Commission,

21 Fitzwilliam Square South, Dublin 2,

D02 RD28, Ireland